Return and Refund Policy

At Trusted Toes, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help with a straightforward return and refund process.

1. Eligibility for Returns

  • Items must be returned within 30 days of delivery.
  • Products must be in their original, unused condition, with all tags, packaging, and accessories intact.
  • Items that are damaged, worn, or altered are not eligible for return unless they were defective upon arrival.

2. Return Process

  1. Initiate a Return: Contact us at trustedtoescontact@gmail.com or through our website to request a return authorization.
  2. Package the Item: Ensure the product is securely packaged to avoid damage during transit.
  3. Shipping the Return: You are responsible for the return shipping cost unless the product is defective or the wrong item was shipped.

3. Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 7–10 business days and issued to the original payment method.
  • Shipping fees are non-refundable, except in cases of defective or incorrect items.

4. Exchanges

  • Exchanges are subject to product availability.
  • If you wish to exchange an item, please contact us to confirm stock before initiating the return.

5. Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately with photos of the issue. We will arrange a replacement or refund at no extra cost to you.

6. Non-Returnable Items

  • Gift cards.
  • Items marked as "final sale" or "non-returnable" at the time of purchase.

7. International Returns

For international customers, returns follow the same guidelines, but please note that shipping times and costs may vary. Customs fees or duties incurred during the return process are the responsibility of the customer.

8. Contact Us

For return or refund inquiries, please reach out to us at:
Email: trustedtoescontact@gmail.com or phone number we will be happy to replying you.
Website: www.trustedtoes.com